Privacy Policy

Who we are

Our website address is: https://petnific.com.

Introduction

Petnific (“we,” “us,” “our”) is committed to respecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit petnific.com or interact with our services.

1. Information We Collect

  • Personal Information: Name, email address, mailing address, phone number, pet details (such as breed, age, and gender if provided), and any additional information you provide through forms or communications.
  • Non-Personal Information: Device information, browser type, IP address, cookies, and usage data collected automatically when you visit our site.

2. How We Collect Information

  • Directly from you via site registrations, contact forms, service inquiries, or email communications.
  • Automatically through cookies, analytics tools, and similar tracking technologies for website functionality and improvement.

3. Use of Information

  • To operate, maintain, and improve our website and services.
  • To respond to your inquiries, requests, and pet service needs.
  • To send periodic emails about products, services, promotions, or policy updates.
  • To conduct analytics and personalize your experience on our site.
  • To comply with legal and regulatory requirements.

4. Sharing of Information

  • With trusted third-party service providers who assist in operating our website (e.g., analytics, hosting, payment processing), subject to strict confidentiality.
  • With relevant authorities when required by law.
  • We do not sell, trade, or transfer your personal information to outside parties except as described.

5. Cookies and Tracking Technologies

  • We use cookies and similar technologies to collect information and enhance your experience.
  • You can manage cookie settings through your browser and opt out of some tracking by configuring privacy preferences.

6. Data Protection and Security

  • We implement industry-standard security measures such as encryption, firewalls, and access controls to safeguard your information.
  • Regular data backups and monitoring are performed to ensure safety.

7. Data Retention

  • We keep your personal data only as long as necessary to fulfill service needs, comply with laws, and resolve disputes.

8. International Data Transfers

  • If you are outside the country where our servers are located, your data may be processed in another jurisdiction, which may have different data protection laws.

9. Third-Party Links

  • Our website may contain links to third-party services or pet-related resources. Their privacy policies are independent of ours, so please consult them directly.

10. Children’s Privacy

  • Our website is not intended for children under the age of 13. We do not knowingly collect or maintain information from children.

11. User Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Request limitation or object to the processing of data.
  • Withdraw consent or request data portability (where applicable).
  • For EU and California residents: see additional rights under GDPR/CCPA below.

12. Legal Basis for Processing

  • We process personal information for legitimate business interests, fulfillment of contracts, and as required by law.

13. Updates to This Policy

  • We may update this Privacy Policy at any time. Changes will appear on this page, and significant updates will be communicated by email or site notice.

14. Contact Us

If you have questions, concerns, or requests concerning your privacy or this policy, please contact us:

Additional GDPR/CCPA Notice (if applicable):

  • EU/California residents have specific privacy rights detailed in their respective regulations.
  • To exercise these rights, contact us using the details above.

By using petnific.com, you consent to this Privacy Policy and agree to its terms.